Internet And Network Technologies
Managing Citrix XenDesktop 7 Solutions
Administrating XenDesktop 7.5 and Hypervisor Management
Configuring Citrix XenDesktop 7.6 Components
Managing a Citrix XenDesktop 7.6 Environment
Managing XenDesktop 7.5 Desktops and Applications
Monitoring a Citrix XenDesktop 7.6 Environment
Troubleshooting a Citrix XenDesktop 7.6 Environment

Administrating XenDesktop 7.5 and Hypervisor Management

Course Number:
cl_ctrx_a01_it_enus
Lesson Objectives

Administrating XenDesktop 7.5 and Hypervisor Management

  • start the course
  • identify the types of Citrix licenses and key system requirements
  • demonstrate obtaining, installing, and allocating licenses and the configuration of the license administrator
  • describe the administrators, roles, and scopes
  • demonstrate how to add an administrator and modify administrator permissions
  • demonstrate how to work with roles and scopes
  • demonstrate management of server and desktop OS images
  • demonstrate how to create a virtual machine using an ISO
  • create a virtual machine using XenCenter
  • install a Windows OS on the virtual machine
  • demonstrate how to use and install XenServer tools on a VM
  • describe snapshots and show how to create a snapshot
  • demonstrate how to revert a virtual machine to a previous snapshot
  • demonstrate how to copy an instance of a virtual machine
  • demonstrate how to create a template from an existing virtual machine
  • demonstrate how to adjust various VM settings and resources including storage, memory, and CPU
  • describe Citrix policies and when to use them, including policy precedence, studio policies, and Group Policy objects
  • demonstrate how to create policies in Studio, including creating a new policy and configuring policy settings
  • create a policy template, import/export a policy template, and compare policies and templates
  • demonstrate how to apply a policy, make changes to it, and prioritize it
  • demonstrate how to create, apply, and edit Group Policy objects
  • define user profiles, types of management, persistence of settings, platform consideration, and profile performance
  • configure folder redirection
  • manage profiles settings through policies
  • troubleshoot common user profile issues
  • understand basic concepts and configurations used to administer a Citrix environment

Overview/Description
Citrix XenDesktop uses virtualized desktops and applications to provide services to end-users. In this course, you'll learn about configuring and managing the Hypervisor components needed for your app and desktop delivery solutions. It focuses on Citrix licensing, how to perform and delegate administration, and the purpose of roles and scopes. The course also provides an overview of working with virtual machines, and moves on to teach about the use and management of policies and profiles in your XenDesktop environment. This course is one of a series in the Skillsoft learning path that covers objectives for the 1Y0-200 certification exam Managing Citrix XenDesktop 7 Solutions.

Target Audience
Systems administrators, Citrix Administrators, technical support staff, or consultants who want to learn to manage and maintain XenDesktop solutions

Configuring Citrix XenDesktop 7.6 Components

Course Number:
cl_ctrx_a03_it_enus
Lesson Objectives

Configuring Citrix XenDesktop 7.6 Components

  • start the course
  • Identify the use and functionality of Citrix receiver in providing access to your XenDesktop applications
  • Use Merchandising Server to implement Citrix Receiver in the XenDesktop environment
  • Identify the factors and uses for implementing Citrix Receiver on a Mac
  • Perform common troubleshooting tasks for the Citrix Receiver
  • Configure remote access capabilities for a StoreFront implementation
  • Identify key features and implementation considerations for Citrix Policies
  • Create and apply Citrix policies using Studio
  • Create and apply Citrix policies using Group Policy
  • Locate and configure the Profile Management Policy
  • Locate and configure the Receiver Policy Settings
  • Configure Virtual Delivery Agent Settings
  • Understand NetScaler Terminology and how to give users access to apps and data, how to optimize and secure cloud services, and app delivery with performance and reliability
  • Outline deployment method, how users connect to NetScaler, firewall setup, IP address needs, ports used, and the authentication strategy
  • Install NetScaler and perform initial configuration
  • Create and configure the Citrix Gateway Vserver
  • Identify the role and characteristics of Citrix NetScaler Policies
  • Configure Citrix NetScaler Policies
  • Identify the prerequisites for upgrading a XenDesktop Catalog
  • Perform a XenDesktop Catalog upgrade
  • Identify the prerequisites for creating a vDisk
  • Modify Citrix XenServer Virtual Machine storage settings
  • Publish server or desktop applications using AppCenter
  • Publish server or desktop applications using a VM
  • Deploying server or desktop applications using System Center
  • Deploying server or desktop applications using App-V
  • Manage and configure Citrix Receiver, the XenDesktop catalog, and application publishing in a XenDesktop Environment.

Overview/Description
In this course, you'll learn to configure your XenDesktop Environment including Citrix Receiver and NetScaler. You'll also take a detailed look at creating Citrix policies and Group Policies using different management tools. This course also covers various configuration tasks you'll need to be familiar with when working with the XenDesktop Catalog and when publishing applications. This course is one of a series in the SkillSoft learning path that covers objectives for the 1Y0-200 certification exam Managing Citrix XenDesktop 7 Solutions.

Target Audience
Systems administrators, Citrix Administrators, technical support staff, or consultants who want to learn to manage and maintain XenDesktop solutions.

Managing a Citrix XenDesktop 7.6 Environment

Course Number:
cl_ctrx_a04_it_enus
Lesson Objectives

Managing a Citrix XenDesktop 7.6 Environment

  • start the course
  • install and configure Citrix XenDesktop Director
  • demonstrate the use of XenDesktop Director as an Administrator
  • demonstrate the use of XenDesktop Director as a Technician
  • configure Remote Assistance for Citrix Director using the XenDesktop VDA installer
  • configure Remote Assistance using Group Policy settings
  • identify the impact of keeping remote assistance disabled
  • manage universal printer drivers, automatic installation, printer driver mapping, and driver compatibility
  • manage and configure the universal print server
  • set Citrix Universal Print Server policies
  • configure client printer creation behavior and configuration
  • review the clients' printer policy settings
  • configure Print Drivers policy settings
  • optimize printing performance in a Citrix environment
  • identify features of the XenDesktop database
  • back up the XenDesktop database
  • restore the XenDesktop database
  • move a XenDesktop database
  • backup and restore XenDesktop metadata
  • identify the capabilities of the XenServer Disaster Recovery feature
  • configure XenServer Disaster Recovery
  • process Citrix user profiles
  • reset Citrix user profiles
  • restore Citrix user profiles
  • update Citrix Receiver
  • add storage to a target device in a Citrix environment
  • using NetScaler Gateway to manage remote access to Stores
  • enable remote assistance, setting printing policies, back up the XenDesktop datastore database, and reset user profiles

Overview/Description
The dependability and efficiency of your XenDesktop environment relies on your ability to manage and maintain XenDesktop services and components. In this course, you'll install and use XenDesktop Director and you'll look at the benefit of configuring Remote Assistance for it. You also learn about Citrix Printing Services, the importance of backing up and restoring the XenDesktop database, and Citrix Disaster Recovery. This course also covers important maintenance tasks for user profile management, adding storage to target devices, and managing remote stores. This course is one of a series in the SkillSoft learning path that covers objectives for the 1Y0-200 certification exam Managing Citrix XenDesktop 7 Solutions.

Target Audience
Systems administrators, Citrix Administrators, technical support staff, or consultants who want to learn to manage and maintain XenDesktop solutions.

Managing XenDesktop 7.5 Desktops and Applications

Course Number:
cl_ctrx_a02_it_enus
Lesson Objectives

Managing XenDesktop 7.5 Desktops and Applications

  • start the course
  • recognize the apps and desktop architecture
  • create a new machine catalog
  • add machines to a catalog, modify/delete a machine catalog, and remove specific machines from a catalog
  • add a delivery group, remove desktops from a delivery group, delete a delivery group
  • configure app and desktop resources including but not limited to computer accounts, desktop power, and working with maintenance mode
  • use Director to monitoring user sessions
  • explore the options available in Director Dashboard to monitor key aspects of the infrastructure, such as connected sessions and connection failures
  • monitor end-user sessions including viewing currently connected machines or sessions, sessions in a Delivery Group, and other data
  • monitor end-user machines including user machine power states
  • troubleshoot application and desktop connectivity issues
  • describe the purpose and use of provisioning services and Machine Creation Services
  • explore the Provisioning Services Console and create Provisioning Services Master Virtual Machines
  • demonstrate the installation and use of the Virtual Delivery Agent
  • update desktop images and create a master image
  • create a new vDisk and configure vDisk mode
  • demonstrate how to use vDisks and perform key management tasks including adding a vDisk to a host and backing up/restoring of personal vDisk
  • explore the StoreFront management consoles showing how to create, add, and hide a store
  • install and configure Receiver for Web
  • configure a StoreFront access including HTTPS, authentication, and server groups
  • add and configure delivery controllers
  • demonstrate how to monitor StoreFront logs
  • troubleshoot one or more key issues with the Delivery Agent
  • troubleshoot licensing issues
  • troubleshoot Provisioning Services
  • troubleshoot one or more key issue with vDisks
  • troubleshoot one or more common issues with application performance and determine the cause of the issue(s)
  • understand basic components and tools used to deliver and control virtualized apps and desktops

Overview/Description
Citrix delivers apps and desktop environments to mobile end-users. In this course, you'll learn about XenDesktop components and tools used to deliver and control virtualized apps and desktops. This includes the role of machine catalogs, Machine Creation Services, Delivery groups, vDisks, and the use of Director and StoreFront for session and store management. Also covered are the Virtual Delivery Agents, master images, vDisks, receivers, controllers, and performing common troubleshooting tasks. This course is one of a series in the Skillsoft learning path that covers objectives for the 1Y0-200 certification exam Managing Citrix XenDesktop 7 Solutions.

Target Audience
Systems administrators, Citrix Administrators, technical support staff, or consultants who want to learn to manage and maintain XenDesktop solutions

Monitoring a Citrix XenDesktop 7.6 Environment

Course Number:
cl_ctrx_a05_it_enus
Lesson Objectives

Monitoring a Citrix XenDesktop 7.6 Environment

  • start the course
  • describe AppFlow, enable AppFlow, and specify a collector
  • configure AppFlow actions
  • configure an AppFlow policy by using the command line and configuration tool
  • apply an AppFlow policy
  • set parameters for the AppFlow command and enabling AppFlow for specific services or virtual servers
  • identify the purpose of configuration logging and specify the database location
  • manage configuration logging including enabling/disabling logging
  • generate a configuration logging report
  • view a configuration logging report
  • remove the contents of a configuration logging database
  • provide an overview of monitoring functionality with Citrix Director
  • interpret failures in the Director Dashboard
  • resolve application failures with Director
  • interpret Usage Tables and Graphs in Director
  • provide an overview of the XenDesktop IntelliCache and enabling IntelliCache for XenServer and XenDesktop
  • configure and verify IntelliCache settings
  • monitor the Infrastructure using Director using Host table and Controller table
  • identify the use of Provisioning Services auditing in monitoring and demonstrate how to enable or disable Provisioning Services auditing
  • access and search Provisioning Services auditing information
  • archive audit information so it can no longer be accessed by Provisioning Services.
  • monitor your system performance through auditing of user logons
  • provide an overview of how StoreFront logs are used in monitoring the Citrix environment
  • configure StoreFront log throttling
  • enable StoreFront log tracing
  • provide an overview of Citrix profile management logging and common events logged
  • configure diagnostic logging for profile management
  • configure and access the NetScaler audit log
  • use Citrix monitoring features to audit and log information in order to diagnose system performance

Overview/Description
This course covers monitoring strategies for your Citrix environment to make sure you're able to identify or prevent issues. The primary defense are forms of logging and auditing as provided by Citrix components including Citrix Director, IntelliCache, Provisioning Services, StoreFront, and NetScaler. The course also provides focus on monitoring using the AppFLow feature and configuration logging, providing you a basis on how to use these key monitoring tools.This course is one of a series in the Skillsoft learning path that covers partial objectives for the 1Y0-200 certification exam Managing Citrix XenDesktop 7 Solutions.

Target Audience
Systems administrators, Citrix Administrators, technical support staff, or consultants who want to learn to manage and maintain XenDesktop solutions.

Troubleshooting a Citrix XenDesktop 7.6 Environment

Course Number:
cl_ctrx_a06_it_enus
Lesson Objectives

Troubleshooting a Citrix XenDesktop 7.6 Environment

  • start the course
  • troubleshoot common installation issues
  • review and resolve common XenDesktop issues
  • review ICA Keep-Alive settings
  • troubleshoot common user access issues
  • review and troubleshoot common issues with application performance and failure
  • review the settings for workspace control
  • review NIC bonds in XenServer and the Active/Active and Active/Passive bond type
  • review the common causes of personal vDisk failures
  • troubleshoot user profile issues
  • identify the ports used by Citrix XenDesktop
  • identify and troubleshoot common issues with Citrix Studio
  • troubleshoot desktop pass-through events with Storefront and Receiver
  • review the configuration for Netscaler load balancing for StoreFront servers
  • troubleshoot common issues with Citrix Receiver
  • identify and resolve the common known issues with NetScaler and ICA Proxy
  • troubleshoot common issues with Machine Creation Services
  • identify and troubleshoot storage performance bottlenecks with Machine Creation Services (MCS)
  • troubleshoot common licensing issues in the XenDesktop/XenApp environment
  • identify event log entries to look for when troubleshooting the Virtual Desktop Agent (VDA)
  • use the XDPing tool to troubleshoot the Virtual Desktop Agent (VDA) registration process
  • verify the virtual desktop has been added to the correct farm
  • verify the virtual desktop firewall configuration
  • verify virtual desktop Service Principal Names (SPNs) are properly configured
  • verify the Domain Name Services (DNS) are properly configured
  • verify system time is in sync
  • review and adjust Session Reliability policy settings
  • review and adjust the Auto Client Reconnect settings
  • troubleshoot and resolve common issues with virtual desktop and application connectivity or communication

Overview/Description
The ability to troubleshoot your Citrix XenDesktop and XenApp solution is a key skill to master. In this course we identify various issues and challenges that you may encounter while supporting your Citrix virtual desktop and application infrastructure. This course addresses troubleshooting and restoring communication and connectivity with the virtual desktops. It also covers how to view information that may help resolve or avoid configuration problems, as well as dealing with failures that have already occurred. This course is one of a series in the SkillSoft learning path that covers partial objectives for the 1Y0-200 certification exam Managing Citrix XenDesktop 7 Solutions.

Target Audience
Systems administrators, Citrix Administrators, technical support staff, or consultants who want to learn to manage and maintain XenDesktop solutions.

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